Feel at home. Every step of the way.
What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, fill out a form or request an eBook.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or property address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience and facilitate your request for goods and services (your information helps us to better respond to your individual needs);

To evaluate your eligibility for various home seller incentive programs. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service or product you have requested;

To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your file, in addition to receiving occasional company news, updates, related service or product, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you entered or submitted by you, or accessed by us.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized (i.e., have special access rights to our systems), who are required to keep all such information confidential.

After a transaction, your private information will be kept on file for a minimum of three (3) years in order to comply with California’s Department of Real Estate guidelines. (California Business and Professions Code Section 10148).

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Cookies compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
NO. We do not sell, trade, or otherwise transfer to outside parties any of your personal information. Exceptions are trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when legally required to do so (e.g., to comply with the law). However, non-identifying visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
NO. We do not sell, trade, or otherwise transfer to outside parties any of your personal information. Exceptions are trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when legally required to do so (e.g., to comply with the law). However, non-identifying visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
Your Consent
By using our site, you consent to our online Privacy Policy.
Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.This policy was last modified on 05/13/2013

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

First Residential R.E. Services
823 Anchorage Place, Suite 9
Chula Vista, CA 91914-4534
Website: www.FirstResOnline.com
Email: Admin@FirstResOnline.com
Ph: 888.471.5856
Fax: 888.471.6856